Theme Cancelation

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  daniipete · Member · Sep 19, 2014 at 10:15 am

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  I bought the theme vagabond for my blog theskinnydipper.wordpress.com and would like to cancel as I decided to utilize my other blog instead of this one first, and I don’t want to transfer the theme to my other blog as it is a different vibe. I’m so sorry! Is it possible to get a refund on the theme I recently purchased (less than 24 hours ago)? Your help is greatly appreciated!

  The blog I need help with is: (visible only to logged in users)

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  hallluke · Member · Sep 19, 2014 at 11:08 am

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  If you go to Store > My Upgrades it should show you things you have purchased with a link to Cancel and Refund. Try it out and let me know if it doesn’t appear there.

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  daniipete · Member · Sep 19, 2014 at 11:16 am

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  Thans for the quick reply. It does have a link to Cancel and Refund but when I click on it it brings up a pop up box that says cancel and refund with just an X out button. It won’t let me select it, or do anything further!

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  hallluke · Member · Sep 19, 2014 at 11:38 am

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  I’ve asked a member of staff to look in to this for you as there’s not much else I can do.

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  timethief · Member · Sep 19, 2014 at 5:56 pm

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  Are you running one of the browsers and versions of them found at http://browsehappy.com? If not then please upgrade and try again.

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  staff-blorbo · Staff · Sep 19, 2014 at 6:18 pm

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  I have canceled and refunded your theme as requested.

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  daniipete · Member · Sep 19, 2014 at 7:20 pm

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  thanks!

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  staff-blorbo · Staff · Sep 19, 2014 at 9:26 pm

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  You’re welcome!

  Please let us know if you need any further assistance!