Theme colours overriding custom colours

  • Unknown's avatar

    Hello,

    So my site is currently set to coming soon as I have a big launch event on Saturday and the posts aren’t ready yet.

    When I view the site in the customizer, my colours are correct. I briefly set the site to live as my previews were doing something strange with the colours and the theme colours are overriding the custom colours in certain places. When I edit the pages, the colours are correct — it’s in the previews and when the site is live that they’re not. Obviously not ideal.

    I have cleared my cache, and viewed it on several different PCs and the issue persists. It seems to mostly affect backgrounds on groups – the green that comes up isn’t even an option anymore, it’s what was originally in the theme. (Theme is Seedlet.)

    I did a little googling and someone was havign the same issue but caused by plugins, I don’t have any of those. Someone else had a caching issue but as I’ve said, I’ve cleared mine and checked on other PCs.

    For the first week or so, it was displaying the colours correctly. But alas, not anymore.

    I can remove the backgrounds but I really would prefer to keep them. Please help! Anyone had this issue before?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Sorry for the double post: I lied, I think it’s actually all of the colours being overridden. I didn’t notice before because I was so focussed on the backgrounds.

    I also checked on my phone, as well as a different browser and it’s happening there too. So definitely not a browser issue.

  • Hi!

    We can absolutely help you sort this out.

    However, as a WordPress.com Personal plan subscriber, you have access to our email support team. And contacting them will likely be a more efficient way of helping you sort this out:

    https://wordpress.com/help/contact

    If you cannot (or do not wish to) use email support, let us know and we will be happy to help you here in the forums!

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