Theme customizer has no Save & Publish button

  • Unknown's avatar
    curbhugger · Member ·

    Hello,

    I have two WordPress sites that have been running for several years. They are on WP 5.02 and were built with Boldgrid. Just recently I have discovered that when I try to use Appearance–>Customize, there is no way to preview or save the changes. There is a cancel button (X), but no Save & Publish button. There used to be. Other functions in the Appearance drop-down seem okay.

    I have tried deactivating plug-ins, clearing the browser cache, etc. Using the browser console I see an error that comes up whenever Customize is invoked, but I don’t know enough about web code to tell if this is important:

    [Exception… ‘Component returned failure code: 0x80040111 (NS_ERROR_NOT_AVAILABLE) [nsIContentSniffer.getMIMETypeFromContent]’ nsresult: ‘0x80040111 (NS_ERROR_NOT_AVAILABLE)’ location: ‘JS frame :: resource:///modules/FaviconLoader.jsm :: onStopRequest :: line 183’ data: no]

    Any ideas on this would be appreciated, thank you!

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    arvindsinghu · Member ·

    Hi @curbhugger,

    Your site fixdcparking.com is using the self-hosted version of WordPress, and you need to seek help at the WordPress.org forums:

    https://wordpress.org/support/forums/

    These forums are for WordPress.com hosted sites only :)

    If you have an issue with boldgrid then post your question here: https://wordpress.org/support/plugin/post-and-page-builder/

    Thanks !!!

  • Unknown's avatar
    curbhugger · Member ·

    Oops, sorry! I don’t mess with this stuff much and completely forgot about WordPress having two identities. I joined WP.com when I started, before I even knew there was a difference.

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