Theme installation

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  flauntflexflash · Member · Dec 13, 2021 at 10:38 pm

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  I have been trying to install my theme from themeforest for several days now. I continue to get error messages after following the guides. I thought that it was because I was using an older computer at first, however, I have purchased a new laptop and I’m still getting the same error message. Please advise…

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Dec 14, 2021 at 5:04 am

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  Hi there,

  Your site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider.

  Please contact support for the theme you’re using directly for help with this – there should be information on how to reach them on the Themeforest page for the theme.

  For general help with the version of WordPress you’re using, you can ask the WordPress.org community over at https://wordpress.org/support/forums/