Theme installation and template settings

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  infodaf10215093 · Member · Mar 29, 2022 at 3:59 pm

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  Live support for theme installation and template settings

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  justjennifer · Member · Mar 29, 2022 at 4:15 pm

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  Hi there, what’s the address of the site you’re working on? Once we know that we can point you in the right direction for support.

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  staff-sheva · Staff · Mar 29, 2022 at 8:00 pm

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  Hi @infodaf10215093,

  I see that you cancelled and refunded your Business plan. This is required to install and third-party themes and plugins, as well as to receive live chat support.

  I hope that helps and please reach out again if you have any further questions.