Theme insulation

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  kivibrostrucking · Member · Apr 8, 2019 at 7:20 pm

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  I am trying to install the DynamiX 7.4 Classic theme. It’s telling me to activate plugins before I install it.
  When I search for the following in WordPress they are not there under Plugins…
  WPBakery Page Builder (gives me add on options only)
  Revolution Slider
  ACODA Typewriter
  ACODA Counters
  Acoda Pricing Table

  Anyone know why these plugins are not showing up in the available list?

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  fstat · Staff · Apr 9, 2019 at 1:34 pm

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  Hi there,

  Can you please let me know your site’s address so I can point you in the right direction of getting support?

  Please note that these forums are for WordPress.com hosted sites only. If your site is using the open source WordPress.org software you need to seek help at these forums:

  https://wordpress.org/support/forums/

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  kivibrostrucking · Member · Apr 9, 2019 at 2:00 pm

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  The site address is https://kivibros.net/

  It should be a hosted site. Although I am just using WordPress for the first time and am not familiar with much of this.

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  staff-zinnia · Staff · Apr 9, 2019 at 5:17 pm

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  Howdy –

  There are 2 different versions of WordPress.com. Here, at WordPress.com, we provide a managed environment. Basically, that means we handle the nitty gritty, behind the scenes details, that make for a good preforming site. This allows you to focus more on the content. Sites come out of the box, ready to go, with built in SEO, stats, etc…

  You’re site, kivibros.net, is using the other version of WordPress. That is the open source, community maintained, WordPress installation. I can tell because your host is Site Ground rather than WordPress.com when I do a whois domain search. Help for that version of WordPress comes from the volunteers in the forums at https://wordpress.org/support/forums/

  More about these differences can be found in this page: https://en.support.wordpress.com/com-vs-org/

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  kivibrostrucking · Member · Apr 9, 2019 at 6:21 pm

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  Is there a way to move this over to wordpress.com from SiteGround?
  I need more support with this so I would prefer to switch it. I also want to be able to use that Theme I purchased, so if moving it is possible I would like to go that direction.

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  fstat · Staff · Apr 10, 2019 at 6:55 am

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  Hi there,

  Yes, you can transfer your site here by following this guide:

  https://transferto.wordpress.com/self-hosted-wordpress-org/

  Please note that in order to install plugins and third-party themes you’ll need to upgrade to our Business plan. This will also give you access to our live chat support and to 1:1 screensharing sessions.

  If you have any other questions, just let me know and I’ll be happy to help.