Theme is Stuck

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  rotemadventures · Member · Jan 28, 2022 at 8:07 am

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  Hi,
  I purchased a new theme for my website – Maxigen Theme.
  You can see in the youtube tutorial that the main photo slider is exchanging photos on the main page every 3 seconds.
  On my website, the slider is stuck on the same photo regardless of anything I’m trying to do to make it work.
  I was wondering if anyone can help me with that. it’s going to be a real shame if I spent my money on something that is not working.

  Kind Regards,
  Rotem

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

  The blog I need help with is: (visible only to moderators and staff)

• 

  kokkieh · Staff · Jan 28, 2022 at 10:59 am

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  Hi there,

  Please contact support for that theme directly for help with this. There should be a support link on the site where you bought that theme.

  The forum you’re posting in now is specifically for sites hosted on WordPress.com, and we are only able to help with sites hosted on our servers, and the themes we offer at WordPress.com/themes. We’re not able to help with a theme made by another company, as we have no control over how that theme works :)