Theme Issue

  • Unknown's avatar

    I initially activated Astra and worked with it for a number of weeks. I ran into an issue and I decided to delete my Astra Theme. I did not add a new theme first. I attempted to delete Astra, but there was no delete link option offered. I was advised to go to my hosting account with Blue Host and access the File Manager and remove Astra from the Theme Content folder. I did this and my theme disappeared. However, now when I attempt to choose another theme, including Astra, I get a message stating ‘Unable to activate theme. Contact support’. Can you help me.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi,

    This forum is for sites hosted with wordpress.com

    Since your site is hosted by Bluehost they use wordpress.org

    If you would like to know the differences between .com and .org please read this https://wordpress.com/support/com-vs-org/

    If Bluehost is unable to help please create an account and use the wordpress.org forum for help

    https://wordpress.org/support/forums/

    If you are interested in having your site hosted with wordpress.com please write back and we can provide information.

    Thanks

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