theme issue

  • Unknown's avatar

    theme

    Self-declared URL: unifyed.com
    Jetpack: Unknown
    WP.com: Unknown

    The blog I need help with is: (visible only to logged in users)

  • Thank you for reaching out for support for your WordPress site. Unfortunately, since your website is not hosted on our WordPress.com managed hosting, there are some limitations to the level of assistance that we can provide.

    WordPress.com managed hosting provides a variety of benefits such as expert support, updates, spam protection and backups among other features. You can learn more about this at
    https://wordpress.com/hosting/

    For your case, since your website is hosted on a different provider and uses the free, open-source version of the WordPress software, there are areas that we cannot investigate fully.

    But, you’re not without options. We do offer a migration plugin to get your site moved over to WordPress.com hosting easily, where we could provide full support. You can read more about this here:

    WP
    Import using Move to WordPress.com
    3 min read
    The Move to WordPress.com plugin allows you to start migrating a self-hosted WordPress site to WordPress.com directly from the self-hosted site. Prerequisites The Move to WordPress.com plugin installed on your self-hosted WordPress site. All incompatible plugins deactivated on the self-hosted site. ✅ There is no need to create a site on WordPress.com before you get star

    Also, you can always seek assistance from the community support forums for the open-source version of WordPress, which is used by your site’s host. The members of those forums are well-versed with the software and might be able to offer you the support needed. You can find the forums here:

    https://wordpress.org/support/forum/how-to-and-troubleshooting/

    I hope this information helps, and we look forward to potentially working more closely with you through managed hosting in the future.

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