theme keeps disappearing for some pages repeatedly

  • Unknown's avatar
    parihaque · Member ·

    Hello,

    I’m having a lot of trouble with my wsite. for some of my pages, the theme just keeps disappearing (never for the admin, only if logged out). Usually resetting permalinks sometimes works, but not always, and when it does work it goes back to being funky after a while. It’s different pages each time, and usually more than 1 at a time. Please help.

  • Unknown's avatar
    staartmees · Member ·

    What is the URL of your site?

  • Unknown's avatar
    parihaque · Member ·

    charlatan.ca

  • Unknown's avatar
    aisajib · Member ·

    Hi there,

    Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) and is hosted by Bluehost.

    Because WordPress.com and WordPress.org are different, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on WordPress.com.

    You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

    You can reach out to your host for help with your site. Since they’re hosting your site’s files, they also have access to those files and could also be able to help you here.

    The WordPress.org forums are also a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forum/how-to-and-troubleshooting

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