theme not supported anymore
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our site was developed by a third party company and they used wordpress platform with a inspired theme. now that the theme is no longer active. it has slowed down our site significantly. when we went back to the site developer. they are asking for an arm and a leg to fix it.
i really feel that there is simpler easier way to get this fixed. please kindly assist. feel free to email at (email visible only to moderators and staff)
The blog I need help with is: (visible only to logged in users)
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We provide support only for blogs hosted by wordpress.COM and no others. The only themes that can be used on blogs hosted by wordpress.COM are found here https://wordpress.com/themes/
There is no FTP access and no blogger installed plugin capability or third party or custom theme capability on any free hosted WordPress.COM blogs and there is no upgrade you can purchase here that changes that reality.
http://en.support.wordpress.com/ftp-access/
http://en.support.wordpress.com/plugins/See: http://en.support.wordpress.com/themes/adding-new-themes/
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Be sure to read the differences here http://en.support.wordpress.com/com-vs-org/ Get hosting here http://wordpress.org
See Moving to a Self-Hosted WordPress Site https://en.support.wordpress.com/moving-to-a-self-hosted-wordpress-site/
If you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
WordPress.org support docs are at https://codex.wordpress.org/Main_Page -
Try checking with your local WordPress group if there is one in your city. They may be able to help direct you. Other than that, you can also try asking in the volunteer-based WordPress.org forums at http://wordpress.org/support/ to see if anyone there knows the best way to find a reliable WordPress developer for hire.
WordPress.com and WordPress.org are different ways of setting up and managing WordPress and each one has different restrictions. On WordPress.com for example, there is not an option to use a custom theme and that’s why I’ve suggested asking at http://wordpress.org/support/
If you want to learn more about the differences between WordPress.com and WordPress.org, see http://en.support.wordpress.com/com-vs-org/
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