theme not uploading on site
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I purchased and uploaded a ‘hope’ theme to my new website (www.thegreatergood.website) and I was under the impression that all the ‘done-for-you’ pages would be uploaded and all I would need to do is edit it. However, the theme colours are showing up but that’s it! QUESTION? how do I get the whole theme to upload on my site? Also, when I go directly to the website (www.thegreatergood.website) it’s giving me a ‘warning’ page. Please help! thanks, Rita.
Site: (email visible only to moderators and staff)/thegreatergood/.
WP.com: Unknown
Jetpack: Yes
Correct account: Unknown -
Your site is not hosted with WordPress.com but instead a site using the open-source WordPress software (from WordPress.org) but hosted at Hostgator.
We cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. But, I can get you pointed in the right direction.
You should check your theme’s settings to see if there’s any indication to “install” demo content. If not, reach out to the theme developer for assistance and they should be able to either provide you an import file with that content or advise how to get that added.
Also, when I go directly to the website it’s giving me a ‘warning’ page.
It looks like your SSL certificate is not properly configured. You should reach out to your host for help here to fix their wildcard certificate.
If you still have trouble, please reach out to the WordPress community for guidance:
https://wordpress.org/support/forum/how-to-and-troubleshooting
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