Theme purchase and linking domain

  • Unknown's avatar
    brookeemmarose · Member ·

    Hi!
    I have purchased a premium theme with WordPress and a hosting/domain with host papa how do I connect the two.

  • staff-mckluskey · Staff ·

    Hi there!

    I don’t see any purchases under your account, what theme are you speaking of?
    If you purchased a WordPress.com Premium theme from https://wordpress.com/themes, you would only be able to use it with the site you purchased it from.

  • Unknown's avatar
    claymcintosh9923 · Member ·

    Hi this is the purchase that has come out of my account do we receive any email or licensee key to start using the theme? thank you

    [transaction information redacted by staff]
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  • kokkieh · Staff ·

    Hi there,

    This is a public forum, meaning anyone with access the internet can view the credit card details and transaction ID you posted here. I’ve removed that from your post now.

    As indicated in that transaction info, that payment was to the theme shop, ThemeIsle. Please contact them directly via their website at https://themeisle.com/ for help with that purchase.

    ThemeIsle is a completely different company from WordPress.com, and we have nothing to do with the purchase you made from them. They make themes for the open source WordPress software made on WordPress.org,

    Using a theme you bought from ThemeIsle on a site hosted with us on WordPress.com requires our Business Plan:

    Upload a Theme

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