Theme Reformatting
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When I input my custom HTML in editor mode, it looks and works fine. When I press save it outputs slightly differently (without the alternate colouring) which prevents the output clarity.
This is how it should look, and does look in the editor
Below is what it looks like when visiting the site directly
It is not an HTML code issue as it works on other themes etc and I cannot find a fix. I’ve been trying to fix this for over 6 hours.
The blog I need help with is: (visible only to logged in users)
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Hello there,
Many thanks for reaching out.
Are you able to confirm the URL of the website that you need assistance with please?
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Hello, thanks so much for replying, I was beginning to lose hope.
the URL is https://collecting.tools/database/
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Hi there,
Apologies, but we can’t help with your issue directly because we don’t host collecting.tools on our WordPress.com managed hosting.
To explain, we are a fully managed hosting provider and use a custom server environment that is optimized for WordPress, provides built-in security and performance improvements, as well as in-house support for your site questions.
Because of the way we’ve optimized our service, we also use a customized version of WordPress that is different (under the hood) from what you use at your current provider. As a result, we do not have access to your site and are not familiar with the source of your issue.
You definitely have the option to move your site to us so we can provide in-house help, but as it stands now, we cannot help since it is hosted elsewhere. The good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting
The folks in that forum are more familiar with these kinds of issues and are in the best position to help. Thanks!
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