theme upload button

• 

  tara325 · Member · Sep 18, 2021 at 9:41 pm

  • Copy link
  • Add topic to favorites

  hello. I am trying to install a new theme, but in appearance>themes>add themes, the upload button does not work. please advise. :)

  Site: https://thefloreshouse.com.
  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

• 

  shubhamgmath · Member · Sep 19, 2021 at 4:35 am

  • Copy link

  Hi tara325

  Your site https://thefloreshouse.com/ is using WordPress.org software. Please contact your hosting provider for this issue. To know more about the domain registrar and hosting provider refer to the link below.
  https://www.whois.com/whois/thefloreshouse.com

  You can post your question in the WordPress.org support forum. Here is the link to that forum:
  https://wordpress.org/support/forums/

  WordPress.org and WordPress.com are two different platforms. For more information on both the platform please refer to the link below: https://wordpress.com/com-vs-org/

  This forum is not the right place to get help related to Org sites. The main role of this forum is the help the users with the issues related to the .com sites.

  Hope this helps.