Theme wont change

  • Unknown's avatar
    equitorium · Member ·

    Hi,

    I’ve just got my website set up (mosspm.net) and i can’t change the theme for some reason. I’ve set it up with a new theme and it seems to just be using some default one. Using CPanel and Namecheap for domain and hosting. I’ve checked other forums and nothing appears to work. Any help would be appreciated.

  • staff-blorbo · Staff ·

    Hello, I’m sorry to hear that you are having trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Name Cheap.

    Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://en.support.wordpress.com/com-vs-org/

    https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

    Your webhost’s support team may also be able to assist.

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