Theme Won't Upload!

  • Unknown's avatar
    bleighhoward · Member ·

    Hello, I bought a premium theme well over 2 months ago. I contacted support, and nothing happened. I really would like for someone to please help me include the Vanessa theme to my page so that it looks more professional. I downloaded the instructions, but the instructions gave notes of things to do and items to click that were not included on my page. Please help!!!

    Brooke
    email: (email visible only to moderators and staff)
    phone: 513.429.9390

    The blog I need help with is: (visible only to logged in users)

  • staff-totoro · Staff ·

    Hi there,

    Unfortunately, at WordPress.com, we don’t allow 3rd party themes to be uploaded, due to security and stability concerns. This is the tradeoff we make in order to keep the millions of sites we host running at top speed with virtually no downtime.

    For custom themes on WordPress.com, you can select from any of the themes found here: WordPress.com Theme Showcase

    If you would like to use the 3rd party theme you purchased, you’ll need to use your own hosting provider and install the free WordPress software at WordPress.org. That is not as daunting as it sounds, and most web hosts will offer some kind of automatic WordPress installer to simplify things.

    If you decide to go the self-hosted WordPress (also called “.org”) route, this guide will step you through the process of moving your blog to a WordPress.org instance:
    http://en.support.wordpress.com/moving-a-blog/#moving-to-wordpress-org

    If you’’d like assistance moving your WordPress.com blog to WordPress.org, we have a service called Guided Transfer that does all the work for you. Check it out to see if it’’s right for you:
    http://en.support.wordpress.com/guided-transfer/

    Hope that helps. Please let me know if you have any further questions.

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