Theme zip file is too large for you to upload via Themes

  • Unknown's avatar
    michiganexecutivelimousine · Member ·

    Can you increase the maximum file upload size on our hosting account. Please

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-oikake · Staff ·

    Hello,

    Our current maximum file upload size is 2GB: https://wordpress.com/support/php-environment/, which should be more than enough for any theme zip file.

    If you’re encountering issues with uploading the theme zip file, it’s possible that you might be attempting to upload the wrong zip file.

    As you have a Creator plan that features 24/7 access to live chat. I recommend reaching out to our Happiness Engineers for real-time assistance:

    WP
    Contact WordPress.com Support » Live Chat Support
    in WordPress.com Support
    3 min read
    Our live chat support, included in eligible plans, connects you with our Happiness Engineers to help you with any aspect of WordPress.com. This guide will show you how to reach live chat and make the most of your support experience. How to Access Live Chat Support To contact WordPress.com support via live chat, take the following steps: Visit your website’s dashboard. Click the qu

    They’ll be able to troubleshoot this and help you upload your theme.

    Hope this helps!

  • The topic ‘Theme zip file is too large for you to upload via Themes’ is closed to new replies.