Themes

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  teelahart · Member · Mar 26, 2014 at 12:30 pm

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  I recently updated my theme to premium and have found a different theme I would like to use. Is it possible to choose a theme of equal price and change to that theme, or do i have o pay again for a different thems?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Mar 26, 2014 at 8:43 pm

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  You have to apply for a refund for the first premium theme and in a separate new purchase you buy the second theme.

  Provided you are logged in under the same username account that purchased the upgrades, you ought to be able to request a refund from your dashboard > Store > My Upgrades

  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, http://en.support.wordpress.com/domain-mapping/cancel-domain/ and Guided Transfers.
  http://en.support.wordpress.com/upgrades/#refunds
  Note: It takes from 1 – 2 weeks for the refund to be received.

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  kathrynwp · Staff · Mar 28, 2014 at 4:54 pm

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  teelahart – let us know if you still need any help with this.

  You can issue yourself a refund under Store > My Upgrades, and then purchase a new theme, as timethief mentioned above. Since your theme was purchased on March 4, you still have a few days until the 30-day refund deadline.