Themes

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  annstoter · Member · Jan 26, 2022 at 8:06 am

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  Why cant i activate any themes?

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  tenchoenyi · Member · Jan 26, 2022 at 9:42 am

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  Hello @annstoter,

  Which theme are you trying to activate, and on which site?

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  staff-sheva · Staff · Jan 26, 2022 at 9:53 pm

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  Hi @annstoter,

  I’m afraid that we can’t help directly because your site is not with WordPress.com managed hosting. As such, we don’t have the ability to take a closer look at your site.

  Instead, Bluehost uses open-source WordPress.org software, which differs from what we offer here on WordPress.com.

  The good news though is that help is available in the WordPress.org forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/

  Otherwise, you may want to contact Bluehost for further support.