Themes

  • Unknown's avatar

    i simply need help with a theme. Same theme, 2 different domain names,
    ( same server-godaddy ) One works perfect, one does not. The Visual editor does not work. can only edit in text, which is No Problem Whatsoever. However, i need to change the Header Information, which is done with the built in customization tools. It’s only accessible using this feature, turning off the header does not help. I have even reactivated it. I have searched the web and find a slew of answers, Some were actually click bait into buying their ‘ Ad Block ‘ software, claiming that was the problem, others stated it’s in the SSL Certs, Nope, not that kind of site ( Law Firm ) , others said Java Script error, others said, Update wordpress, and the list goes on and on, not to mention the plugins, none were added, same on both sites. Anybody got a clue …thx in advance

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    ( same server-godaddy )

    Unfortunately, you are posting to the wrong support forum.

    WordPress.COM hosted sites and WordPress>ORG software installs on paid hosting and local installs have different logins and different support documentation.

    We provide support only for WordPress.COM hosted sites on our servers and your site is not among them. WordPress.COM and WordPress.ORG are completely separate and you can read the differences here http://en.support.wordpress.com/com-vs-org/

    For hosting issues contact your web host. For software issues post to the WordPress.ORG support forums.

    The wordpress.ORG support forum is at http://wordpress.org/support.
    The wordpress.ORG login link is here https://login.wordpress.org/
    If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
    WordPress.org support docs are at https://codex.wordpress.org/Main_Page
    See also https://apps.wordpress.org/support/ for app support.

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