Themes Customization not working

• 

  aravinthamltrainer · Member · Jun 14, 2018 at 5:45 am

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  Hi Team,
  Our website http://www.ponsun-amlacademy.com has been hosted in WordPress.

  For last two we are encountering many issues.
  1. Themes Customization not working
  2. Redirect too many times (ERR_TOO_MANY_REDIRECTS)
  3. Virus / Spyware download blocked

  Can you check and provide the solution.
  If needed upgrate my wordpress to correct version.

  Pease share a numer to call you

  Regards
  S.Aravinth
  PonSun-AML Academy

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Jun 14, 2018 at 6:33 pm

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  ponsun-amlacademy.com is hosted by GoDaddy.com, not by WordPress.COM
  Name Servers:
  ns46.domaincontrol.com
  ns45.domaincontrol.com

  WordPress.COM hosted sites and WordPress>ORG software installs on paid hosting and local installs have different logins and different support documentation. Unfortunately, you are posting to the wrong support forum. We provide support only for WordPress.COM hosted sites on our servers and your site is not among them. WordPress.COM and WordPress.ORG are completely separate and you can read the differences here http://en.support.wordpress.com/com-vs-org/

  For hosting issues contact your web host. For software issues post to the WordPress.ORG support forums.

  The wordpress.ORG support forum is at http://wordpress.org/support.
  The wordpress.ORG login link is here https://login.wordpress.org/
  If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/ for app support.