Themify shortcodes: blank box

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  selmalynn · Member · Jun 21, 2017 at 5:39 pm

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  Hello,
  Image
  This what I get when I try to add a shortcode through Themify (Themify builder)
  Shortcodes
  I tried switching browsers (Chrome, Firefox, Safari, Opera and Lunascape). Nothing. Can anyone help?

  Thank you

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  garysixtyeight · Member · Jun 21, 2017 at 6:35 pm

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  Hi there,

  If you need support for Themify shortcodes on a self-hosted WordPress site, please post your question in the WordPress.org support forums at:

  https://wordpress.org/support/plugin/themify-shortcodes

  There are two different versions of WordPress (.com and .org). The forum you’ve posted in only provides support for sites hosted here at WordPress.com.

  To learn about the differences between the two versions of WordPress (.com vs.org), please see this guide

  Good luck

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  selmalynn · Member · Jun 21, 2017 at 6:40 pm

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  Oh, thank you, I was not aware!