There has been a critical error

  • Unknown's avatar
    beabmx · Member ·

    Hi everyone. My website is getting this message ‘There has been a critical error on this website. Please check your site admin email inbox for instructions.’

    Can’t log in, domain host everything looks fine, and now I’m seeing the words in our posts and pages are gone aside from the titles. HELP.

    Site: https://www.thebloombmx.com.
    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

  • supernovia · Staff ·

    Hey, sorry to hear it! I see you have Jetpack, so if you’re using the Backup feature, feel free to use it in a case like this!

    Otherwise, can you ask your host to help restore a backup? Or, do check the admin email — it likely has some links and other information you could share with your host so they can help you resolve it.

    Going forward, you’ll want to use the correct forum for self-managed WordPress installations:
    https://wordpress.org/support/forums/

    Here’s the difference between that and our managed WordPress services:
    https://get.wp.com

    Hoping this helps!

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