There has been a critical error on this website

• 

  altruismdesigns · Member · Feb 15, 2022 at 8:05 pm

  • Copy link
  • Add topic to favorites

  need help figuring out the error/how to fix it

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  staff-sheva · Staff · Feb 15, 2022 at 10:40 pm

  • Copy link

  Hi @altruismdesigns,

  I’m afraid that we can’t help directly because your altruismdesigns.com site is not with WordPress.com managed hosting. As such, we don’t have the ability to take a closer look at your site.

  Instead, your host uses open-source WordPress.org software, which differs from what we offer here on WordPress.com.

  The good news though is that help is available in the WordPress.org forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/

  Otherwise, you may want to contact Bluehost for further support.

  I hope that points you in the right direction.