There has been a critical error on this website

  • Unknown's avatar
    jwrominega · Member ·

    I just discovered today that my website is not working. I get the following error:
    ‘There has been a critical error on this website. Please check your site admin email inbox for instructions.’

    I also cannot access my admin page. So I am not really sure where to start here.
    Any help would be appreciated.

    WP.com: Yes
    Correct account: Unknown

  • supernovia · Staff ·

    Hi! I don’t see any sites on your WordPress.com account, and I’m guessing it’s not hosted here, since we typically take care of this for our users.

    Can you contact your host for help with this?
    https://wordpress.org/support/article/common-wordpress-errors/

    Going forward, these forums are for the sites hosted here on our servers. There is another forum for the free WordPress software that you’ll want to use instead. You can find that here:
    https://wordpress.org/support/forums/

    And if you’d like more info about the difference between the WordPress software and the services by WordPress.com, we have more info here. Let us know if you have any questions!

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