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  mkrol3 · Member · Nov 4, 2022 at 2:16 pm

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  First of all this email is used every time I log into our WP admin and I tried to log into it independently and it said that I don’t have an account so that is why I had to make a new one, but that is a separate issue. We are trying to locate the admin email address to solve this error. We have asked everyone in our company who has been associated with our WordPress account to see if they got an email so we can troubleshoot it, but it is nowhere to be found. We cannot troubleshoot the admin page and now have no access to our admin and cannot publish anything on our site. Please help.

  WP.com: Yes
  Correct account: Unknown

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  amiteshg93 · Member · Nov 4, 2022 at 5:49 pm

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  Hi there,

  What is the URL for the site you’re referring to?

  Please note that this forum is exclusively for WordPress.com websites; for open-source WordPress websites (from WordPress.org), there is a dedicated forum here: https://wordpress.org/support/forums

  Thank You! :)