There has been a critical error on your site

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  bmurrinshawca · Member · Oct 27, 2020 at 4:14 am

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  I get the above error both for barbsoutlet.com and http://www.barbsoutlet.com/wp-login.php. The latter has a bit more info: Please check your site admin email inbox for instructions.
  Unfortunately, since I can’t log into the admin section of my website, I also cannot access my inbox.

  Looking at my JetPack report, it appears that the auto update to the WPZOOM Instagram Widget 1.7.0 on October 23/20 caused the critical error.

  I researched how to restore a backup–but that functionality is also in the site I cannot access?

  What do I do now?

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  niallwp · Member · Oct 27, 2020 at 10:54 am

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  Hi there,

  Your site is not hosted here on WordPress.com. It’s using the open source WordPress.org software hosted with Dreamhost. In that case, you can ask for help at the WordPress.org forums found at:

  https://wordpress.org/support/forums/

  You can read more about the differences between WordPress.org software and WordPress.com here:
  https://wordpress.com/support/com-vs-org/