There has been a critical error on your website.

  • Unknown's avatar
    valenterllc · Member ·

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    [The Ruppel Team] Some plugins have failed to update
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    Char Ruppel Team <(email visible only to moderators and staff)>
    3:08 PM (1 hour ago)
    to me

    Howdy! Plugins failed to update on your site at https://ruppelteam.com. Please check your site now. It’s possible that everything is working. If there are updates available, you should update. These plugins failed to update: – WP File Manager version 6.9 To manage plugins on your site, visit the Plugins page: https://ruppelteam.com/wp-admin/plugins.php If you experience any issues or need support, the volunteers in the WordPress.org support forums may be able to help. https://wordpress.org/support/forums/ The WordPress Team

    The blog I need help with is: (visible only to logged in users)

  • staff-blorbo · Staff ·

    Hello, I’m sorry to hear that you are having trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with GoDaddy.

    Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

    https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

    Your hosting provider’s support team may also be able to assist.

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