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  ingram42 · Member · Mar 4, 2020 at 5:39 pm

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  this question is not related to this account but the one we use for my work account which is bespoke traders .com really need help

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  supernovia · Staff · Mar 4, 2020 at 11:22 pm

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  Hi, did you mean to post in the WordPress forums for the free software?
  https://wordpress.org/support/forums/

  You’ll want to try the recommended troubleshooting steps with your host, then ask that community for help if you’re still getting stuck. Be sure to tell them what’s happening when you try the troubleshooting steps, too.

  These forums are specific to the sites using our managed service. We take care of maintenance, security, and support for the WordPress sites hosted on our servers, so if you’re interested, we have more information here:

  WordPress.com vs. WordPress.org