There is a critical error on my website with plugin

  • Unknown's avatar
    glamorouslifedesigns · Member ·

    Hello, I desperately need help. I am unable to access my site or dashboard there is a message saying” there has been a critical error on this website” . I received an email from WordPress telling me there is a error also with a recovery mode link however everytime I click it, it goes back to the error message page. Please help I don’t know how to fix the critical error, I can’t access my site at all or my dashboard. I don’t know what to do. Please help me. If you can help please reach out! I will pay for assistance I need my site back up ASAP!!

    Site: http://Www.glamorouslifedesigns.com.
    Correct account: Unknown

  • aleone89 · Staff ·

    Hello there,

    Many thanks for reaching out.

    It looks like this is a self-hosted WordPress site with http://www.domain.com. If the site is experiencing downtime, the hosting provider would be best placed to find out what could be causing that.

    If you’re aware of any plugin or theme updates which have taken place recently, you may be able to deactivate these via SFTP.

    I hope this helps.

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