There is a pending change of the admin email to??

• 

  faranch123 · Member · Jun 7, 2018 at 4:26 pm

  • Copy link
  • Add topic to favorites

  Hi
  I am getting the message ‘There is a pending change of the admin email to (email visible only to moderators and staff)’ but unfortunately have not received a verification email to my new email address? Can you clarify the process for me kindly.

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Jun 7, 2018 at 4:29 pm

  • Copy link

  We are unable to assist unless or until you provide the site URL starting with http:// so we can verify hosting.

  Is http://cyberacademyblog.wordpress.com/ the site referred to?

  Where are you getting this message ie. what is the URL of the page you are one when you see it?

• 

  faranch123 · Member · Jun 7, 2018 at 4:46 pm

  • Copy link

  Hi timethief

  Thanks for replying. The site URL is https://www.thetrainingacademy.ca/

  also, the URL for the page with the message is http://www.thetrainingacademy.ca/wp-admin/options-general.php

  I hope this helps.

  Thanks

• 

  timethief · Member · Jun 7, 2018 at 4:51 pm

  • Copy link

  Hi there,

  re: thetrainingacademy.ca
  Name Servers:
  ns2.bluehost.com
  ns1.bluehost.com

  WordPress.COM hosted sites and WordPress>ORG software installs on paid hosting have different logins and different support documentation. Unfortunately, you are posting to the wrong support forum. We provide support only for WordPress.COM hosted sites on our servers and your site is not among them. WordPress.COM and WordPress.ORG are completely separate and you can read the differences here http://en.support.wordpress.com/com-vs-org/

  For hosting issues contact your web host. For software issues post to the WordPress.ORG support forums.

  The wordpress.ORG support forum is at http://wordpress.org/support.
  The wordpress.ORG login link is here https://login.wordpress.org/
  If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/ for app support.

• 

  faranch123 · Member · Jun 7, 2018 at 5:00 pm

  • Copy link

  Thank you for the clarification.

  I will go to the .org site.

• 

  timethief · Member · Jun 7, 2018 at 5:02 pm

  • Copy link

  You’re welcome and best wishes.

• 

  staff-zinnia · Staff · Jun 7, 2018 at 9:09 pm

  • Copy link

  I removed the Modlook tag. Looks like things are sorted. Thanks, timethief.