There is a pending change of your email
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There is a pending change of your email to (email visible only to moderators and staff). Although my profile is updated, I have this message that says ‘Your email address has not been updated yet. Please check your inbox at (email visible only to moderators and staff) for a confirmation email’. I have not received any email for confirmation, Thanks
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Hi saquibabdulla
I am tagging this post as ‘modlook’ for Staff assistance please wait for some time they will get back to you on this
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Hi saquibabdulla,
That email address has been successfully added to your saquibabdulla account and I can’t see any messages asking you to confirm the change.
It looks like you’ve got this sorted now but come back to me if you need any further help.
@shubhamgmath — thanks for tagging this thread!
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Hi @shubhamgmath & @gemmacevans, thanks for your help. Unfortunately, in my contact info., my email shows (email visible only to moderators and staff) and below that is the message “There is a pending change of your email to (email visible only to moderators and staff)@gmail.com”.
My profile status as well has not changed and still reads as “Your email address has not been updated yet. Please check your inbox at (email visible only to moderators and staff) for a confirmation email”. -
Hi saquibabdulla,
Are you seeing this message on your Account Settings page?
It would be great if you could double check which username is displayed on the My Profile page:
Is @saquibabdulla displayed under the profile photo on the left?
The second email address is connected to another WordPress.com account so I just want to be sure which account you are logged in to when the confirmation message appears.
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Hi Gemma,
The account settings page in WordPress does show the correct email. The concern is on my blog that I am setting up – “http://talk2saquib.com/wp-admin/profile.php” where the email shows as (email visible only to moderators and staff) and mentions my profile is updated but requires mail confirmation.
Thanks
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Hi saquibabdulla,
Just to confirm — it sounds like you are trying to confirm the email address for your account on talk2saquib.com. Is that correct?
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That’s right Gemma.
This is to create my blog profile – http://talk2saquib.com/wp-admin/profile.php -
Ah okay, that explains it. talk2saquib.com is a WordPress.org site hosted by GoDaddy rather than WordPress.com:
The login details for talk2saquib.com are stored on GoDaddy’s servers, which means we have no access to that information.
Confirmation emails will be sent from their servers so I recommend contacting GoDaddy for help. Their support team should be able to check whether the confirmation emails are being sent successfully or whether there is an issue on their end.
Please let me know if you have any questions.
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Hi Gemma, that could definitely be the issue. Thank you so much for your help, appreciate a lot
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