There was a problem creating your connection. Please go back and try again or contact support.

  • Unknown's avatar
    poolmdaquatic · Member ·

    Regardless of any service I attempt to connect, I land on a page that states:
    There was a problem creating your connection. Please go back and try again or contact support.
    The endpoint is here:
    [redacted by staff]
    Screenshot: http://prnt.sc/dlkc7h – site backend – Jetpack settings-sharing
    http://prnt.sc/dlkfyq – wordpress.com backend

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi there,

    So you’re trying to connect a Jetpack site to your WordPress.com account? What is the URL of the site?

    Or is it when trying to create a Publicize connection? To connect to a Facebook account, for example, you already need to be logged into your Facebook account in the same browser session when you try to connect.

    You might also want to contact Jetpack support directly about this. If Jetpack itself is having problems making the connection they’re in a better position to help you troubleshoot it than I am :)

    Contact Support

  • The topic ‘There was a problem creating your connection. Please go back and try again or contact support.’ is closed to new replies.