'There was an error cropping your image.'

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  irakliapakidze · Member · Sep 18, 2015 at 6:18 am

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  Hello,

  I was trying to preview the Colinear theme and went into the ‘Header Image Customization’ menu. There I tried cropping the following images:

  

  https://alectronic0.files.wordpress.com/2014/02/internet-100016261-large.jpg?w=580&h=346&crop=1

  

  But sadly after hitting ‘Crop Image’ I was left with the error saying ‘There was an error cropping your image.’

  What is the cause of this and how can I fix it?

  Thanks in advance,
  Irakli

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · Sep 25, 2015 at 9:32 pm

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  Hi @irakliapakidze, do you still need help with this? I was just trying to duplicate this issue on my system (mac + latest Chrome) and couldn’t reproduce the error. If you’re still having trouble, let me know what browser you’re using and we’ll go from there. Thanks!