Think someone accessed Account

  • Unknown's avatar
    foxappy2 · Member ·

    I received multiple emails from WooCommerce telling me to install XXXXX, and tips to get started. I I followed it and got a login. Well, my account was changed to XXXXX and my url is correct and attached but there are errors saying it can’t be accessed. How can I get someone to see to look into any activity in my account? I didn’t change anything, just looked around, but I am very uneasy, could someone please repond to this? Thanks

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hey there!

    Thanks for reaching out to us here on the WordPress.com support forums. Unfortunately, since your site is not hosted with us, we have some limitations in terms of the support we can provide. But don’t worry, I’m here to help guide you in the right direction.

    To get the help you need, I suggest reaching out to the WooCommerce support team. If you have any paid WooCommerce products, you can contact them directly at https://woocommerce.com/my-account/create-a-ticket/. If you don’t have any paid products, you can try reaching out to them via https://wordpress.org/support/plugin/woocommerce/.

    I hope this information is helpful.

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