This connection may not be working correctly.

• 

  budgetsat · Member · Sep 16, 2015 at 12:13 am

  • Copy link
  • Add topic to favorites

  under settings/sharing it says ‘This connection may not be working correctly.’ but when i ‘refresh connection with Facebook’ it still says ‘This connection may not be working correctly. ‘ How do i fix it?

  The blog I need help with is: (visible only to logged in users)

• 

  kokkieh · Staff · Sep 16, 2015 at 2:30 pm

  • Copy link

  Hi there. Try disconnecting from Facebook again under Publicize. Then go to Facebook, find your app settings in Facebook and disconnect WordPress there. https://en.support.wordpress.com/publicize/#reconnecting-services

  Then clear your browser cache and cookies (http://en.support.wordpress.com/browser-issues/), log back into Facebook, log into WordPress.com and reconnect Facebook again.

  Let us know if it still won’t work.