This domain has been suspended due to non-completion of an ICANN-mandated contac

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  ufukyildirim061 · Member · Aug 18, 2023 at 6:38 am

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  I updated my contact information for ICANN. My domains are ENABLED. But the sites are not opening. 66 pieces of my site in the same way. I need urgent help. No access to my sites since yesterday. I could not reach you from the mail support section. Can you help me please ?
  NOTE : All my domains have this problem.

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Aug 19, 2023 at 7:14 pm

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  Hey there,
  
  I’d be happy to help you resolve this. You usually would receive this message whenever you haven’t verified the contact information for your domain, which caused the domain to be suspended. A verification email was sent to your email inbox earlier to verify your domain. Did you happen to receive those emails? If not, I would check your spam folder, especially since with 66 domains, that may have triggered a spam alert.
   
  If you have already clicked the verification links in the emails, please let us know and we’ll be sure to look further into this for you. Thank you!

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  ufukyildirim061 · Member · Aug 19, 2023 at 7:38 pm

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  I did not receive any confirmation mail in the inbox or spam box. I manually shared the contact information of all domains. My domain ads were effective. but dns addresses are not fixed differently.

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  ufukyildirim061 · Member · Aug 19, 2023 at 11:39 pm

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  I am not doing anything illegal. I did not receive any warning mail in my mailbox to the spam box. After learning the reason for the suspension, I manually updated the address information of all domains. What do I need to do to make it active again? The 3rd day is over, my work has been disrupted, my money earnings are over. How can we speed this up? Please help me, I’m devastated.

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  ufukyildirim061 · Member · Aug 19, 2023 at 11:44 pm

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  After updating the address, the section that says “SUSPENDED” became “ACTIVE”. But DNS s looks like below.
  NS1.EMAILVERIFICATION.INFO NS2.EMAILVERIFICATION.INFO
  I get this error when I want to Change DNS Address.
  “ Domain status does not allow for operation; Domain is suspended due to unverified owner contact, forbid to change nameserver “
  
  I really need your help please.
  Thanks !

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  fstat · Staff · Aug 21, 2023 at 9:44 am

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  Hi there,

  I noticed that you’ve already opened a support ticket regarding this issue, and we’ve sent you a response. To avoid any confusion and to get the most accurate assistance, please follow up on the ticket.

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  ufukyildirim061 · Member · Aug 21, 2023 at 7:55 pm

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  Hi there,
  I have created a support request, but there is no response, I am waiting for the 4th day. I fixed the problem and updated my address information. But unfortunately DNS is not reverting. When I try to change it, it says suspended. However, my address information in the contact information of the Domain names in the domain panel has been updated and the Domain Name is in active state. I am seriously hurting myself because of this issue. When will this problem be fixed? can you help me?