‘This domain is already mapped to a WordPress.com site.’

  • Unknown's avatar
    tobiasthorsen2 · Member ·

    Hey! Im trying to connect a domain i own, but i get the message that the domain is already mapped to a wordpress.com site, yet i cant seem to find it. If it is truely mapped, then surely it would show up in my domains?

    The domain is røverweb.no

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    Hey there @tobiasthorsen2, thanks for letting us know. I’m checking in with our domains team & wondering if it’s getting stuck on the ø somehow. We’ll do some digging and update you here.

  • supernovia · Staff ·

    @tobiasthorsen2 I was able to confirm, it is the ø that’s tripping things up, and unfortunately we don’t have a way to support that right now:

    Your domain name is an IDN if it contains language-specific characters such as ä, û, ע, ж, 字, मा. Domain registration, transfers-in, and connecting for IDNs, also known as Internationalized Domain Names, are not currently supported.

    – our domains support page

    If you have a domain that isn’t an IDN, you could connect that, then (with any luck) use DNS tools from your røverweb.no to 301 redirect, but it would mean the non IDN is your main domain. Would that work for you?

    If it doesn’t, we understand; you are eligible for a refund here since you’ve just purchased. In the meantime I’ve shared some feedback around the error messaging. Thank you!

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