This domain is already mapped to a WordPress.com site

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  rosssfca · Member · Jun 7, 2025 at 2:55 am

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  I get the error message This domain is already mapped to a WordPress.com site

  HOW DO I REACH A PERSON I HAVE A PAID SITE

  Self-declared URL: This domain is already mapped to a WordPress.com site
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to logged in users)

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  kaichicha · Member · Jun 7, 2025 at 4:21 am

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  Hi @rosssfca,

  I’ve checked the account you’re contacting us from and couldn’t locate an active paid plan. Please ensure you’re logged in to the correct WordPress.com account that holds the paid subscription. Customers on paid plans have access to fast, 24/7 support from our expert team.

  To reach our support team directly, please follow the steps outlined here: How to contact us

  Regarding the error message, “This domain is already mapped to a WordPress.com site,” this typically means the domain you’re trying to use is already connected to another WordPress.com site. Once you’re able to contact us from the correct account, we’ll be happy to investigate and assist you in resolving the issue.

  If you have any further questions in the meantime, feel free to let me know.