This domain is still active and is not available to map yet.
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My domain fernandacaroline.com was removed from my account, but stays with the wordpres.com nameservers.
I need restore the access to my website. But when i try map only recive this mesage:
“This domain is still active and is not available to map yet. Please try again later or contact support.”
The blog I need help with is: (visible only to logged in users)
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Your
fernandacaroline.comdomain was renewed on June 4 since auto-renew was enabled on the plan.Typically, you can cancel and refund these via https://wordpress.com/me/purchases in accordance with our refund policy https://wordpress.com/support/manage-purchases/#refund-policy
However, instead you initiated a chargeback dispute with your credit card provider: https://wordpress.com/support/payment/chargebacks/
We can still issue a refund for this or recover the domain, but not while the chargeback dispute is active. Once you have canceled that dispute with your credit card provider, we’ll be happy to issue a refund or recover the domain.
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You will need to start by canceling the chargeback dispute with your credit card provider.
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So, i received a link to a manual payment for the domain ‘re-purchase’ .
What I’ve done.What’s the procedment now? Because currently i still don’t have the domain in my account.
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The domain, fernandacaroline.com, has been restored to your account.
Now, you can edit the name servers and point the domain to any provider you like.
https://wordpress.com/support/move-domain/change-name-servers/
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