This is coming to me and someone else. Is this legit?

  • Unknown's avatar
    blogster520 · Member ·

    Hi – Is this legit?

    From: (email visible only to moderators and staff) [mailto:(email visible only to moderators and staff)]
    Sent: Monday, March 10, 2014 9:57 PM
    To: (email visible only to moderators and staff)
    Subject: Reminder: Please verify your email address

    WordPress.com
    Please verify your email address in order to prevent domain suspension.
    Reminder:
    Please verify your email address.
    Dear Valued WordPress.com Customer,

    We noticed that you still need to verify your email address. To do so, simply click the button below. You will not be asked to log in to your WordPress.com account — we are simply verifying ownership of this email address.

    You can’t fully manage your domain until you verify your email. If you don’t take care of it in a timely manner we’ll be required to put any hosted content on hold.
    Verify your email address

    Thanks for being a WordPress.com customer.

    Sincerely,
    WordPress.com
    Please do not reply to this email, as we are not able to respond to messages sent to this address.

    Copyright © 2014 WordPress.com. All rights reserved.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    This thread is tagged for a Staff response. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

  • Unknown's avatar
    theradiocrytic · Member ·

    I wonder if this is the same issue as referenced in this thread? https://en.forums.wordpress.com/topic/heads-up-on-phishing?replies=1

  • Unknown's avatar
    kamshed · Member ·

    I received the same email & replied to it before I realized that it may be spam. Is it? It sent me to a different website:

    http://www.securepaynet.net/domains/contact-validation.aspx?t=ZSHuPOTUcT4nE%2fGghR2a3hFFXoEhslOBitMid6ItlodoT1MGLUAbJTKVLfrSS1F3&prog_id=391143&isc=WWBB2473&ci=85977

  • Unknown's avatar
    rsdowens · Member ·

    This spam is definitely making the rounds. I just received it too, after securing a domain from WordPress. This came almost instantaneously after I completed my credit card transaction. Is there some sort of data breach? I sure won’t click on it.

    Sender (almost certain bogus): (email visible only to moderators and staff)
    Subject line: Action required for domain activation.

    I’ll archive temporarily in my spam folder.

  • Unknown's avatar
    shawnajroberts · Member ·

    Hi there!

    Thanks for checking with us first! This is a new requirement for buying a domain name, and because it is a recent implementation (a required by ICANN) we’re working on making it look less spammy.

    Please DO RESPOND TO THIS EMAIL.

    There are 2 separate verifications that need to happen. The first is verifying your WordPress.com account.

    The second is verifying the domain registration – that would be the email you received from (email visible only to moderators and staff) – all you have to do is click on the “Verify your email address” button. If you already did that, then you are good to go!

    I’m sorry for the confusion and please let me know if you have any other questions.

  • Unknown's avatar
    rsdowens · Member ·

    Shawna: Thanks for your reply. Well, my email was deleted with my 50 other spams already. I will say, the email that came is so confusing with no clear company/brand attachment to WordPress that a prudent user rightly should delete it. In fact, even after reading your response, I would delete another one just like it. If you want to make recommendations for people who purchased a domain through WordPress who deleted this email for the second verification you write about, that might be welcome (an approach where users seek to complete a verification minus emails looking like phishing). FYI, my domain (whatbeautifullight.com) appears to be fine now, so not clear what more is needed. Thanks.

  • Unknown's avatar
    shawnajroberts · Member ·

    Thanks so much for your feedback!

    I definitely understand. We did add some documentation about this to our support page:

    Register a New Domain

    And we are actively working on getting these new emails to look more like what you expect from WordPress.com and we hope to have a solution for this up and running soon.

    @blogster520 – I don’t see any domain registrations on your account. However, the email address you posted (which I have removed) is associated with a domain on another account, so you will need to verify your email if that is your account/domain. Let me know if I can help you with sorting this out.

    @kamshed – It looks like your email address has been verified and you’re good to go! :)

    @rsdowens – Since you have not verified your email address, your domain could be disabled. I’ve gone ahead and resent your verification email. I understand your hesitation, but due to new regulations there is no way for us to waive this requirement.

  • Unknown's avatar
    rsdowens · Member ·

    Shawn, that addition of the snapshot of the email that you just added to the support page likely can address the legitimate concerns most users have about email that appears to be phishing. Thinks for doing that, and I’ve completed this.

  • Unknown's avatar
    shawnajroberts · Member ·

    @rsdowens – Great! You’re all set! I’m glad that addition to our documentation clears up some confusion. We’ll get these emails looking better soon!

  • The topic ‘This is coming to me and someone else. Is this legit?’ is closed to new replies.