This is not for this account, but for another account for my job that I run the website.
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For some reason, our account disappeared, and we are not able to retrieve our credentials, log into wordpress and access our dashboard
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Hello @celloyoomi,
What is the url for the site you cannot find login credentials? Sharing this information here will be helpful in determining the precise steps to be advised.
Let us know, happy to help!
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Hello @celloyoomi,
Thank you for sharing the URL for the site you need help with.
Your site starfieldsmith.com, that you need help with is using the open source WordPress.org software and you need to seek help at these forums:
https://wordpress.org/support/forums/
I know this can be confusing, but there are two types of WordPress. If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:
Hope you get the help you need on the WordPress.org forums.
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