This is not working i paid for a whole yr

  • Unknown's avatar
    mtblondie · Member ·

    This is not working in the set up per tutorial you tube video with tyler moore it never went to the wordpress set up or download..it went right into designing my website and its very confusing i dnt want my page to look like its not professional. This is not as easy as he states its so frustrating amd i cant afford to pay someone to set it up plus i need to know how it all works so if asked any question about my page or if there are issues i know how to fix them

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there! Sorry to hear about your frustrations! Could you let us know the URL of your website so we can take a closer look? Thank you!

  • Unknown's avatar
    mtblondie · Member ·

    my website is not up and running thts what I’m trying to do my Domain name is
    2savvysibbs.com
    when signing up it never asked me to install WordPress as you showed in tyler moores tutorial video so I go back to where I started and I see it gives me the option for that to be done but it has me do the start up all over again and I already paid which by the waywhere i had did it I paid a lot more and for less very confusing.. I’m gonna have to call I need someone to eitherdo thewebsite set up for us or literally walk methruthe process because it just don’t feel like I’m doing it right
    thank you
    Melissa turner
    2savvysibbs.com

  • staff-totoro · Staff ·

    Hi there,

    The site 2savvysibbs.com appears to be a self-hosted WordPress (also called “.org”) site hosted on Hostgator Web Hosting, and not a site hosted on our WordPress.com service.

    You can confirm here: https://gwhois.org/2savvysibbs.com+dns

    To clarify, we are not the only providers of WordPress sites, and Hostgator also happens to offer WordPress sites, but they use a different version of the platform than what we use here. Because of this we are not able to help with your issue as it lies outside of our system. See http://support.wordpress.com/com-vs-org/ for more info.

    You can find support for your self-hosted WordPress site here: https://wordpress.org/support/forums/

    You may also wish to contact your host’s support team for more assistance.

    Hope that points you in the right direction!

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