This is ridiculous!

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  tiashaw · Member · Jan 29, 2013 at 8:02 pm

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  I started out with my blog at tiashaw.wordpress.com and paid for the upgrade to have the domain tiashaw.com to redirect to the wordpress blog. I did not already own that domain name, and I signed up for it thinking I could move it to wherever I want. Well, now 4 days later and NO RESPONSE FROM SUPPORT, I am told I can’t transfer it to godaddy.com for SIXTY days, and I can’t even find a spot to cancel it (which doesn’t guarantee I will get it back anyway when I go to register it somewhere else, according to wordpress.com) because I’m not eligible for a refund because I haven’t gotten and answer in FOUR DAYS! So it’s not even letting me cancel.

  I made a simple mistake of registering that domain through wordpress.com and now it’s ruining my business because I can’t transfer. Can ANYONE help me with this? I have YET to hear back from wordpress.com support and I’m LIVID!

  I need this taken care of immediately.

  Tia

  The blog I need help with is: (visible only to logged in users)

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  auxclass · Member · Jan 29, 2013 at 8:07 pm

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  Point the name servers to Godaddy – no need to transfer the domain name at all

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  auxclass · Member · Jan 29, 2013 at 8:08 pm

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  See instructions below:

  Change a Domain’s Name Servers

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  notawoodpecker · Member · Jan 29, 2013 at 8:12 pm

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  I haven’t gotten and answer in FOUR DAYS!

  I don’t see any previous threads under your ID.

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  auxclass · Member · Jan 29, 2013 at 8:17 pm

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  t – upgrades let you contact support directly but it is a first in first answered and if a new question is sent it seems the time gets reset to newest time

  PS – the 60 days on transfers is an internet fraud prevention feature – WordPress.COM has no control over that – all registrars have the same rules

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  tiashaw · Member · Jan 29, 2013 at 8:38 pm

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  Someone told me I have to wait 60 days to point the name servers to godaddy as well… Not the case??

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  auxclass · Member · Jan 29, 2013 at 8:42 pm

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  Someone told me I have to wait 60 days to point the name servers to godaddy

  I would not listen to them again – you can change name servers any time – NO 60 day waiting period – you can change the name servers as fast as you can type actually – one of my domains I changed 3 times in 4 days I think – all within 5 days of buying the domain name (was doing some testing)

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  tiashaw · Member · Jan 29, 2013 at 11:04 pm

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  Well thank you so much! I will give that a try…

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  auxclass · Member · Jan 29, 2013 at 11:07 pm

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  You be welcome

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  raincoaster · Member · Jan 30, 2013 at 12:49 am

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  You can change the destination of a domain. You have to wait 60 days before changing the company that manages your domain, that’s all.