This Jetpak app has caused me to be locked out of my site

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  chrismedinger · Member · Jan 25, 2021 at 3:31 am

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  I need to open permissions- I can no longer get to my WordPress admin page

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  franxiscoflores1 · Member · Jan 25, 2021 at 7:29 am

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  hi,

  can you tell us the URL of your site?

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  fstat · Staff · Jan 26, 2021 at 8:49 am

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  Hi there,

  Judging by the site connected to your WordPress.com account it looks like you’re using the open-source WordPress software and therefore you need to seek help at these forums:

  https://wordpress.org/support/forums/

  The forum you’re currently posting is for WordPress.com hosted sites only. If you want to know more about the differences between WordPress.com and the WordPress software you can read this document:

  WordPress.com vs. WordPress.org