‘This page isn’t working right now’ Response

  • Unknown's avatar
    combatraceinjustice · Member ·

    Why are subscribers to my Blog getting this message today?

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-totoro · Staff ·

    Hello,

    I understand your issue and I’m here to help you navigate through it. It seems like you are using the self-hosted version of WordPress, which is powered by a different hosting provider than ours, WordPress.com. Therefore, our capacity to assist you directly is limited.

    WordPress.com is a managed hosting platform, which means we take care of all the technical aspects of running a website for you. Our services include hosting, site management, security, updates, and more. To better understand our services and the benefits they offer, you can take a look at our hosting link: https://wordpress.com/hosting/

    If you consider transferring your site to our platform, we offer a simple, easy-to-use migration tool. This can make the process smoother and stress-free. It’s important to note this move could potentially solve the issues you’re facing, as we’ll be able to assist directly with any problems that arise on our platform.

    WP
    Import a Website » Import using Move to WordPress.com
    in WordPress.com Support
    3 min read
    Use the Move to WordPress.com plugin to migrate a self-hosted WordPress site to WordPress.com. Follow the steps in this guide to import your site (including your content, media, plugins, and theme) directly from your wp-admin dashboard. Prerequisites To follow the steps in this guide, you will need: Your source site: a WordPress site with any other hosting provider (referred to as a se

    However, if you prefer to stay with your current hosting provider and still need assistance with your problem, you can find support within the community support forums for the open-source version of WordPress, which your site is currently using. The community there is knowledgeable and willing to help!

    Here’s the URL to access that forum: https://wordpress.org/support/forum/how-to-and-troubleshooting/

    Hopefully, this information proves helpful. If you have any more question, feel free to ask. We’re here to assist you!

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