'This site can’t be reached' message

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  mstarghill · Member · Sep 7, 2016 at 10:19 pm

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  Hi,

  I tried to go to my site, http://www.stellaweddings.com, and I get the following message:

  This site can’t be reached

  http://www.stellaweddings.com’s server DNS address could not be found.
  Search Google for stella weddings admin edit comments
  ERR_NAME_NOT_RESOLVED

  Anyone know what I should do to fix this situation?

  Thanks.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Sep 7, 2016 at 10:26 pm

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  No Domain Mapping Found
  There is no domain mapping upgrade for stellaweddings.com/. If you would like to use this domain you will first need to set up domain mapping.

  There is information on how to set up domain mapping in our support documentation. http://en.support.wordpress.com/add-a-domain/ If you need help after that type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  mstarghill · Member · Sep 7, 2016 at 10:42 pm

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  I’m also having a problem logging into the site. I don’t need help with michaelstarghill.wordpress.com. I need help with http://www.stellaweddings.com

  and I used to log in using this link – http://www.stellaweddings.com/wp-login.php?loggedout=true

  But now that link doesn’t take me to my login page.

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  timethief · Member · Sep 7, 2016 at 11:01 pm

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  It appears that you are not logged in under the correct username account.
  Note: https://en.forums.wordpress.com/profile/stellaweddings

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  mstarghill · Member · Sep 7, 2016 at 11:08 pm

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  you’re right, i’m not. but i don’t think i ever had stellaweddings.wordpress.com only http://www.stellaweddings.com which i used for a wordpress site that i logged in with this link –

  http://www.stellaweddings.com/wp-login.php?loggedout=true

  which is no longer working for me. i dont remember my ________.wordpress.com name for this particular site. i just know i logged in through the above link.

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  timethief · Member · Sep 7, 2016 at 11:28 pm

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  Please be patient while waiting for Staff help with this.

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  kokkieh · Staff · Sep 8, 2016 at 11:48 am

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  Hi there,

  The domain, stellaweddings.com, is registered with GoDaddy and hosted by Dreamhost, so that site is not connected to WordPress.com in any way.

  I recommend contacting Dreamhost support – as they’re the ones hosting the site the problem is most likely on their end.

  You can also try resetting your password using the instructions here:

  https://codex.wordpress.org/Resetting_Your_Password

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  mstarghill · Member · Sep 8, 2016 at 11:59 am

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  Thanks timethief and kokkieh!