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Forums / "This site cannot be accessed"

"This site cannot be accessed"

  • Unknown's avatar
    rlemay · Member · Jan 27, 2016 at 1:49 pm
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    hi folks,

    I have a self-hosted WordPress install at https://delimiter.com.au, hosted with Pagely. Currently WordPress.com/Jetpack is able to track stats on the site, and the Jetpack plugin works fine.

    However, inside WordPress.com I’m getting a series of red errors about the site, ranging from “This site cannot be accessed” to “There was an error retrieving your site settings”.

    Can anyone tell me what’s going on? My xmlrpc.php file is available and not blocked off, and I have tried disconnecting and reconnecting the site. It does use a whole of site SSL certificate.

    Cheers, and thanks for any help,

    Renai

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    supernovia · Staff · Jan 28, 2016 at 4:05 pm
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    Hi @rlemay

    I would try reinstalling Jetpack and reconnecting it. If that doesn’t work, you’ll want to get in touch with the Jetpack support team here:

    http://jetpack.me/contact-support/

  • The topic ‘"This site cannot be accessed"’ is closed to new replies.

Tags

  • Account Recovery
  • error
  • Jetpack

About this topic

  • In: Support
  • 2 participants
  • 1 reply
  • Last activity 10 years
  • Latest reply from rlemay

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