This site cannot be accessed

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  wleifvangrinsven · Member · Oct 28, 2019 at 3:13 pm

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  I cannot access my website through wordpress.com or by going to the website directly. A message saying I cannot connect appears. What do I do?

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Oct 28, 2019 at 3:17 pm

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  Hi there,

  I checked your site and it appears you’re in the wrong forum. Although your site is connected to WordPress.com via Jetpack, it is using the open source WordPress.org software and you need to seek help at these forums:

  https://wordpress.org/support/forums/

  These forums are for WordPress.com hosted sites only. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue. I would reach out to your site host for help.

  If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

  WordPress.com vs. WordPress.org

  Thanks!

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  fatima6aug · Member · Oct 28, 2019 at 4:43 pm

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  hi. i am unable to open my website and even my dashboard. it says the site can not be accessed. kindly help me with this

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  staff-zinnia · Staff · Oct 28, 2019 at 6:25 pm

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  Hi fatima6aug –

  We need to know which site you are working on. Please share a link.

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  anaemnesis · Staff · Oct 29, 2019 at 8:02 am

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  Hi there,

  I see that you’ve let us know your domain in a separate email support request. To avoid confusion I’m going to close this and then follow up with you via email.

  Best!